Privacy Policy

Privacy Policy

How Mr Who MY handles customer information needed for orders, delivery, support and after-sales.

Information We Collect

To process orders and support requests, we may collect name, phone / WhatsApp, email if provided, delivery address, order details, payment method and language preference.

  • Name
  • Phone / WhatsApp
  • Email if provided
  • Delivery address
  • Order details
  • Payment method
  • Language preference

How Information Is Used

Information is used for order processing, delivery, customer support, after-sales and internal statistics. We do not sell customer data or store card details.

  • Order and delivery processing
  • Customer support and after-sales
  • Internal statistics
  • We do not sell customer data
  • We do not store card details

Email And Marketing Opt-In

If customers provide an email address, it may be used for order communication. Offers, restock updates and promotional messages are only sent when the customer clearly opts in. Customers can ask to stop receiving marketing messages through WhatsApp at any time.

  • Email may be used for order communication
  • Marketing messages require clear opt-in
  • Unsubscribe requests can be made through WhatsApp

WhatsApp Communication

WhatsApp communication is subject to WhatsApp platform terms. Customers can contact us on WhatsApp to request order information changes.

  • WhatsApp platform terms apply
  • Order details can be updated through WhatsApp support
  • No legal commitments beyond our actual operating ability